1. Detailed description of goods and/or services

Kristi Marie is a business in the Arts and Crafts industry that sells hand painted watercolour art.

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way email notification.

  1. Return and Refunds policy

The provision of goods and services by Kristi Marie is subject to availability. In cases of unavailability, Kristi Marie will refund the client in full within 30 days. Kristi Marie is under no obligation to accept returns for artwork, except in the event that the artwork reaches the customer damaged or that incorrect artwork was delivered.

  1. Customer Privacy policy

Kristi Marie shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569 .

  1. Payment options accepted

Payment may be made via Visa and MasterCard.

  1. Card acquiring and security

Card transactions will be acquired for Kristi Marie via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by Kristi Marie separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

  1. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  1. Responsibility

Kristi Marie takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of South Africa and Kristi Marie chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

  1. Variation

Kristi Marie may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

This website is run by Kristi Marie Pretorius (sole trader) based in South Africa trading as Kristi Marie.

  1. Kristi Marie contact details

Company Physical Address: 43 Breda St, Oranjezicht, Cape Town, 8001, South Africa

Email: hello@kristimarie.co.za

Telephone: +27 79 513 8940